Juvenile Offenders Essays - Criminology, Childhood, Crime

Juvenile Offenders Juvinile Should Juveniles be waived to adult court Philosophy 14 Nov 98 Should juveniles be waived to adult court. There has been tension between teens (pre-teens) and adults for thousands of years, and the question how to deal with the youth of a culture, in a punishment sense, has been with us for just as long. Socrates, for example, stated that children show little respect for there elders. Since Socrates time largely due to the spread of guns and drugs, younger and younger children are committing violent crimes. Children that have special needs or have committed a criminal act have been subject to state protection since, 1838. The first juvenile court was established in Chicago in 1890. The assumption, that was made at that time, was that the criminal justice system should work to help youngsters, not to humiliate or punish them. Along with the creation of the juvenile justice system went the creation of status offenses, these are offenses that if committed by an adult, would not be consi dered an offense. In the 1950's and 60's many laws were passed to protect the rights of children, in a court of law. The major decisions of this time were: Kent v. United States, In re Gault, and In re Winship. Since the time that these laws were enacted, the number of juveniles committing violent offenses has risen dramatically. There are two distinct schools of thought in this argument: side A believes that a persons age should not prevent that person from feeling the full effect of the adult court system, while side B feels that you simply cannot apply the same rules to juvenile offenders that you do to adults. I will first present side A's case then B's and finally end with my own opinion. Many states have begun enacting new laws about the transfer of juveniles, that are more harsh on juveniles. Minnesota, for example, has a new law that states a 16 or 17 year old person that has been charged with a violent offense has to prove to court why they should be tried in the juvenile s ystem. In cases where the offender is younger than 16 the prosecutor must show why the juvenile should be waived. One of main issues of side A, is that if the offender is too old the sentence would not be severe enough for the crime that had been committed. Another issue is the overcrowding of the juvenile justice system. Many of the offenders in the juvenile system, if a few years older, would have already been sentenced to life sentences in an adult court. Side A does not believe that a persons age should be the lone determining factor for non-waiver. While side A does believe that there are a great many negative influences on today's youth, they believe that these circumstances do not dismiss that crimes that have been committed. The core belief that most of the side A advocates share is, the belief that the small percentage of the juveniles that are committing the serious crimes are past the point where a juvenile court could be of any help. Side A truly feels that by allowing s erious juvenile offenders to be waived to adult court, thus receiving a stiffer sentence, the community, as a hole, will be much better served. Side B believes, essentially, that no child (juvenile) should be waived. Side B sees several key factors for the rise in juvenile crime. These reasons are ones that are out of the control of the juvenile. The key factors are: (a) Unemployment among teens was 19 percent in 1993, up from 15.3 percent five years earlier, and for black youths the unemployment rates were twice that. (b) Since 1970, Aid to families with dependent children benefits have declined an average of 45 percent in inflation-adjusted dollars, according to the Children's Defense Fund. (c) In 1992, there were 14.6 million children living below the poverty line, the Children's Defense Fund says, about 5 million more than in 1973. (d) In 1993, there were 3 million victims of child abuse, according to the National Committee for the Prevention of Child Abuse- a rate 50 percent hi gher than in 1985.

British Airways And Virgin Atlantic Case Study Example

British Airways And Virgin Atlantic Case Study Example British Airways And Virgin Atlantic Case Study – Case Study Example BRITISH AIRWAYS AND VIRGIN ATLANTIC CASE STUDY al Affiliation) Key words: Bullying, globalization Corporate Bullying: British Airways and Virgin Atlantic Case StudyCorporate bullying has increasingly become an issue of great importance in the current market environment. Globalization has led to an increase in struggle between both large and small organizations with the view of gaining competitive advantage. However, the prevalence of corporate bullying cannot be compared to personal bullying in terms of prevalence. Bullying within organizations is heightened by competition among the employees and lack of stringent organizational policies and reporting procedures to handle cases of bullying. Corporate bullying is majorly practiced by dominant organizations in a given industry, with the view of establishing a stance that would make it difficult for their competitors to surpass them in the market. For instance, in the case involving British Airlines (BA) and Virgin, BA has pushed its co mpetitors into a fray with its low-cost strategy, offering incentives to its customers to gain market share and consumer loyalty (Fisher and Lovell, 2009). Corporate bullying is equally unethical as compared to personal bullying. Like in the case of the latter, corporate bullying implies that a single party develops rules, regardless of the market policies or regulations, which manipulate the efforts of other competitors in the market, creating an unfair competition ground that offers the bullies an advantage over their competitors. For instance, BA’s strategy involving offering of incentives to consumers in order to ensure their loyalty undermines other marketing efforts that are put in place by virgin aimed at increasing the company’s profits (Fisher and Lovell, 2009). The company is using its dominance in the market and financial power to adopt a method that would ensure that they maintain their market share. Therefore, corporate bullying is emphasized by the fact t hat various policies have been established to ensure a level ground for competition for each of the industry members without paralyzing the efforts of each other. ReferencesFisher, C. & Lovell, A., 2009. Business Ethics and Values: Individual, Corporate and International Perspectives. 3rd ed. Essex, CM: Pearson Education Limited.

Religions of the World Research Paper Example | Topics and Well Written Essays - 1750 words

Religions of the World - Research Paper Example Just as each person is unique, so are the religions that they rely on to define who and what they are. As Stephen Prothero says about religions, â€Å"the worlds religious rivals are clearly related, but they are more like second cousins than identical twins. They do not teach the same doctrines. They do not perform the same rituals and they do not share the same goals.† Three of the world’s major religions, Mormonism, Christianity, and Buddhism, reveal the truth of this statement, and how even though religions may differ greatly from one another, they exist to provide insight into the world and the human condition. By investigating the unique goals of each religion, as well as their gods, doctrines and beliefs, and their perceptions of afterlife, the notion that religions are related while still standing out on their own can be brought to light. The Goals of Religion Differences abound in all of the religions of the world, setting them greatly apart from one another. T he first and most notable difference that can be picked from each religion is its goal, or the primary purpose that the religion prevails. The goal of Mormonism, for example, is for its followers to enter a state of holiness, which is also known as exaltation. Mormons strive to conduct their lives in ways that reflect the characteristics of God. When they succeed, upon their death they will enter heaven, gaining eternal life and an eternal family. The members of Mormonism who achieve eternal life are likened to lesser gods, a belief formed by the concept that God himself was once a flesh-and-bone human and became holy upon death (Smith, 2009). However, His followers that reach this state of holiness are placed beneath God the Father who presides over Mormonism. The goal of Christianity shares part of Mormonism’s goal, which is for its followers to become more like God by taking on His attributes. The difference between the goals of these two religions, though, is that followe rs of the Christian faith strive to become Godlike so that they can bridge the wide chasm that separates them from God as a result of the sinful nature of humankind (â€Å"The basics of Christian beliefs†). Humans are born naturally apart from God due to their inherent sin. The God of Christianity wants nothing more than to have a relationship with His people, but this relationship cannot be attained as long as humans continue to live in sin. As such, the major goal of Christianity is to have the sins of its followers forgiven so that they may become more Christlike, and thus establish a relationship with their creator. The primary goal of the spiritual path of Buddhism is for its practitioners to reach enlightenment, which is more commonly referred to as nirvana by those who actively practice Buddhism. This is the Buddhist concept of total freedom, to be liberated from the cycle of life and death and to attain an eternal body. To achieve enlightenment, members of the Buddhis t faith accept the Four Noble Truths, which outline that suffering is caused by desire, and follow the Noble Eightfold Path, which direct them in how to live a life that can bring an end to suffering. Suffering is brought to a complete end when enlightenment is achieved, and the person can experience the pure freedom, happiness, and clarity of nirvana (Hanh, 1999). Each religion strives to not so much make life easier for its practitioners, but to give their followers what they need to survive the hardships of life while maintaing a peace of mind and giving them something to strive for. In the process, the goals of these religions help their followers become better people. When these individuals are successful in reaching the goal of their respective

Business Communications Trends Paper Essay Example | Topics and Well Written Essays - 500 words

Business Communications Trends Paper - Essay Example Visual-aid is just but a form of business communication by a company to the stakeholders. It only presents a type of the numerous approaches to business communication applied recently. This study is going to have a comprehensive look at this issue of trends in business communication. As technology takes steps forward, the business communication factor follows suit. The olden days were signified by people writing letters. Meetings were usually one on one and were mostly concluded with a handshake. Business communication has undergone a series of changes, though. A major illustration of this fact’s support is the electronic tools’ innovation for utilization in the communication of business issues. There are brand new devices and software programs entering the market as days go by. Despite the fact that the changes in business communication may sound a simple occurrence, the implementation of the new systems and also helping employees in their taking up of the new functions is no walk in the park. It involves complexities and huge investments of capital. The devices coming up may include PDAs (Personal Digital Assistants), wikis, as well as teleconference. These are set to upgrade the levels of productivity and communication to clients alike. E-mails have been taken up as one of the major approaches to business communication to clients and workers as well. As many as 84 million of business e-mails are sent per day according to the 2008 estimate by IDC- a consultancy firm for research. Information overload is a major setback brought about by this type of communication, however. Most of the players in the corporate world are continuously assimilating information with regards to clients by sending them to make use of company websites. These websites usually contain the company’s information in one common place. Telecommunicating is also another type of business communication which though

IN6 Essay Example | Topics and Well Written Essays - 1250 words

IN6 - Essay Example Inspirations appear from the region of controlling configurations of ground or in-flight vehicles with purposes in air travel organize, satellite grouping, mechanical highways, movable robotics and movable sensor networks. One of the major aims is to attain a synchronized purpose while employing merely confined information. Due to their recurrent expression in multi-agent schemes, active networks have previously established considerable attention. In a determination of local connectedness of a network is brought in that below positive conditions is enough for global connectedness (Alben et al, 2002). This main focus of this paper is to see this technique in organizational management prospective. In an era when "always accessible, forever connected" has turn out to be the standard anticipation in business, benevolent employees the aptitude to access appliance and real-time data and information could be serious for a companys continued existence. Though a number of industries applications are inexorably client based, a lot of of the center business procedure applications, like that CRM, sales strength automation, and electronic mail, are network based facilities and utilities. In addition, in business situations where teamwork and information distribution are serious, it commonly creates the most intelligence to influence the corporate network as an electronic warehouse of information and possessions. In both of these statements, offering Distributed connectivity and real-time access to the mainly current information be able to be serious to member of employees effectiveness and, normally, to the fulfillment of the enterprises clientele (Deshmukh et al, 1993). This section elaborates why we need this technique for the original management? Here it is described that how this technique can provide effective project management approach and facilitate the project manager. While end-to-end direct connectivity was a necessity

Outpatients’ Perspective of Clinical Communication Skills

Outpatients’ Perspective of Clinical Communication Skills Research Paper Title: Outpatients’ Perspective of Clinical Communication Skills of Doctors in Private Practice in Goa Abstract Clinical communication entails a dialogue between doctor and patient, and has been clearly demonstrated to affect many aspects of patient care, including health outcomes. Ideally, doctors are expected to play a dual role – as a source of patient healing as well as a source of reassurance and encouragement (Baker et al, 2011). This study was aimed at assessing the basic clinical communication behaviours of doctors in outpatient private practice in Goa, based on the reports of their patients. Good clinical communication skills include facilitation of the patient’s expression of feelings and expectations related to his/her health care, conveyance of clear information to the patient, and provision of empathy and encouragement. The participants of the study were chosen using purposive sampling. Internationally standardized questionnaires HPQ (Four Habits Patient Questionnaire), consisting of 15 Likert-scale items, and CAHPS (Consumer Assessment of Healthcare Providers and S ystems) was employed to understand the patients’ perception of ‘their’ doctor’s communication. Results were analyzed using total scores obtained. Individual behaviours were also analyzed using frequencies and percentages indicating doctors’ competence in one or more habits over others. Introduction The health outcome of a patient is greatly affected by the manner in which doctors communicate with their patients (Baker et al, 2011). The key to diagnosis and treatment is exchanging information, and communication plays a vital role in building a trusting relationship between doctor and patient that encourages better information-giving and information-getting, both of which are particularly important to enable positive healthcare. Furthermore, communication and trust may influence patient satisfaction, compliance, and coping (Desjarlais-deKlerk and Wallace, 2013). Recognizing the onus on the doctor to ensure satisfied and healthy patients by way of the former’s ability to communicate with the latter, this study attempted to determine the communication abilities of doctors in Goa as reported by their outpatients. Objectives To determine the medical communication skills of outpatient doctors To ascertain the relationship between doctors’ gender and communication abilities To establish a connection between the proficiency in communication of doctors’ support staff and ratings of doctors Method Sample and Sampling Method The study included 90 respondents (67 females and 23 males) chosen by purposive sampling from across the state of Goa. The respondents ranged in age from 20 to 70 years, with an almost equal number being below (n=47) and above (n=43) 40 years. Sixty percent of the respondents possessed a graduate or higher degree and nearly half (49%) the respondents answered the questionnaire based on their personal experiences with a General Practitioner. The perceived age of the doctors, as reported by the respondents, ranged from 26 to 70 years, with 63.3% being reported to be in the age range of 40 to 60 years. Measurement Internationally standardized questionnaires (4 HPQ – Four Habits Patient Questionnaire) (Bard, 2011), consisting of 15 Likert-scale items, and CAHPS (Consumer Assessment of Healthcare Providers and Systems, 2012) were employed to understand the patients’ perception of ‘their’ doctor’s communication. Results and Discussion Communication abilities of doctors’ support staff Effective communication between doctor and patient is a central clinical function that cannot be delegated (Simpson et al, 1991). The competency of support staff such as nurses and receptionists often influences the quality of health care (Marcinowiczi, 2010) as they are the first point of contact between doctor and patient. Their behaviour can, therefore, influence a patients’ rating of his doctor. Using CAHPS, it was observed that only 40% of the respondents were â€Å"definitely happy† with the help received by their doctors’ receptionist (see Fig.1), although more than half (51%) were â€Å"definitely happy† with the courtesy and respect accorded to them (see Fig.1). Figure 1. Receptionists’ Behaviour with Patients Analyzing a total score of receptionists’ behaviour, only 45.5% of the respondents reported â€Å"definite happiness† with the former’s conduct, thus suggesting that support staff ought to improve their communication skills so as to meet patients’ expectations of the healthcare system. Getting care quickly The availability of immediate healthcare is an important determinant of quality in the primary care setting. Availability refers to the ease with which a person may receive care (Marcinowiczi, 2010), and can include factors such as speed of providing an appointment, time spent by the patient in the waiting room (>15 minutes past appointment time), and doctor’s willingness to provide telephonic answers. An analysis of these factors, using CAHPS, revealed that a majority of respondents were quite happy with the rapidity of obtaining an appointment (44%) and obtaining answers to their telephonic queries (46%) (see Fig. 2). However, a moderate percentage (33%) reported having to wait for more than 15 minutes past their appointment time (see Fig. 2). A long waiting time, which can be interpreted as a mode of non-verbal communication, can be quite irksome, and underlines the need for doctors to improve their time management skills. Figure 2. Clinic Experiences of Patients Respondents’ rating of their doctor A health system can deliver truly patient-centered care only when patient ratings are elicited, integrated, and honoured. A 10-point scale (from CAHPS) used to measure the respondents’ rating of their doctor revealed that a majority (52.2%) rated their doctor as â€Å"Average† (see Fig. 3). This indicates outpatients’ perception that there exists scope for improvement in their doctors’ ability to provide quality healthcare. Figure 3. Respondents’ rating of their doctor Correlation between various parameters and rating of doctor Assuming that the longer the period of doctor-patient acquaintance, the better the rating obtained by the doctor, a correlation between the two was done but yielded no significant result (r = 0.15, p Analysis revealed that a majority of the respondents (78.9%) visited a male doctor, and literature suggests that females score over males in communication skills. A correlation was thus attempted between the gender of the doctors and the respondents rating of them. However, no significant correlation was obtained between the two variables in this study (r = 0.11, p Research suggests that education of respondents also affects ratings, with more educated individuals giving lower ratings to doctors (Instructions for Analyzing Data from CAHPS ® Surveys; 2012). However, the converse was noted in this study as a significant positive correlation was obtained (r = 0.244, p=0.05), indicating that the higher the educational qualifications of the respondents, the more accepting they were of their doctor’s communication abilities. It is a known paradox in medical literature that ‘patients can be satisfied with care that is not high quality and can be dissatisfied with high-quality care’ (Makoul, 2001). Willingness to recommend doctor Seventy six percent of the respondents expressed their willingness to refer their doctor to others (see Fig. 4). This suggests that despite scoring their doctors â€Å"average† in parameters such as clinic experiences and rating, the respondents had satisfactory overall experiences with their doctor. Figure 4. Respondents’ willingness to recommend their doctor to others Analysis of 4 HPQ In 1996, Frankel and Stein structured the principles of good, clinical communication into a teaching model for didactic purposes: â€Å"The Four Habits model – an approach to effective clinical communication†. The habits are: invest in the beginning of the encounter to create rapport and set an agenda (Habit I), elicit the patient’s perspective (Habit II), demonstrate empathy to provide opportunity for patients to express emotional concerns (Habit III), and invest in the end to provide information and closure (Habit IV) (Bard, 2011). The 4 HPQ, consisting of 15 questions divided into sets of 4, was formulated based on these well-researched habits. Analysis revealed that the respondents rated their doctors well in Habits I, II, and III (see Table 1). However, the doctors were scored low on Habit IV, thus suggesting that they require to further hone their skills in summarizing the consultation by checking the patients understanding and negotiating a treatment or follow-up plan (see Table 1). Table 1. Scores obtained on each HABIT Minimum Maximum Mean + SD HABIT I 8 16 14.34 + 1.76 HABIT II 3 8 6.52 + 1.27 HABIT III 3 12 9.82 + 2.18 HABIT IV 12 24 19.99 + 3.52 Conclusion Good medical communication includes building a relationship, exploring the patient’s perspective, displaying empathy, checking for understanding, reaching agreements on problems and plans, and providing closure (Makoul, 1991). Increasing public dissatisfaction with the medical profession is, in good part, related to deficiencies in clinical communication (Simpson, 1991). This study found that outpatients rated their doctors satisfactorily despite indicating certain communication habits that required improvement. Respondents also indicated that communication skills of receptionists in doctors’ clinics could be improved so as to provide a better healthcare environment. Shifting focus from patient satisfaction to patient experiences will enable doctors to be better communicators, thereby helping to bring about a radical shift in total healthcare experiences. References Bard J. Hospital Doctors Communication Skills: A randomized controlled trial investigating the effect of a short course and the usefulness of a patient questionnaire. British Medical Journal. 2011. Desjarlais-deKlerk K and Wallace J. Instrumental and socio-emotional communications in doctor-patient interactions in urban and rural clinics. BMC Health Services Research 2013, 13:261 http://www.biomedcentral.com/1472-6963/13/261 Instructions for Analyzing Data from CAHPS ® Surveys: Using the CAHPS Analysis Program Version 4.1 Document No. 2015 Updated 4/2/12 Makoul M. 2001 Marcinowicz L, Rybaczuk M, et al. International Journal for Quality in Health Care web site (Internet). Poland: 2010; Volume 22, Number 4: pp. 294–301 (cited 2014 January 15) Simpson M, Buckman R, et al. Doctor-patient communication: the Toronto consensus statement. British Medical Journal. 1991; 303:1385-7. 1

Sonic Case Study :: essays research papers

Executive Summary Beginning with one restaurant, Sonic has become the largest drive-in chain in the United States. While they are smaller than their competitors, they are still leading in sales growth, customer loyalty and customer satisfaction. Sonic restaurants saturate the southern U.S. This gives them the opportunity to expand to other area. However, Sonic is reluctant due to the colder climates and their basis as a drive-in restaurant. Sonic should look at adding or combining capabilities to it’s restaurants to increase competitiveness and make it easier for them to expand into other areas without limiting themselves. Situational Analysis In 1953, Troy Smith, the founder of SONIC and World War II veteran, was living in Shawnee, Oklahoma. Troy dreamed of owning his own restaurant business. In fact, he had already tried twice. Troy first owned a small diner called the Cottage Cafà ©. The income he received was barely enough to make a living for himself and his family. Troy sold the Cottage Cafà © and bought a bigger restaurant. His next business, the Panful of Chicken, was so successful that he tried opening more. Unfortunately, fried chicken didn't do well in early 1950s Oklahoma and Troy closed his Panful of Chicken restaurant. Troy then owned a steak house that had a root beer stand attached. This root beer stand, called The Top Hat proved more profitable and eventually outlasted the steak house. While traveling to Louisiana, Troy saw some homemade intercom speakers in use at a local hamburger stand. He contacted the innovator in Louisiana and asked him to make an intercom for the Top Hat. He then hired some local electronics wizards to install the system. He then added a canopy for cars to park under and servers to deliver the food right to customers’ cars. During the first week after the intercom was installed, the Top Hat took in $1750. With his new partner, Charlie Pappe, four more Top Hats were opened. However, their lawyers informed them that the Top Hat name was copyrighted. They changed the name to Sonic to go along with the restaurant slogan of "Service With the Speed of SoundSM."1 In 1973, a group of ten principal franchise owners became the officers of the company. Shares were offered to each store owner. Because of the amount of stock offered, Sonic became a publicly traded company with 165 stores in the chain. Between 1973 and 1978, Sonic grew tremendously. 800 new stores were opened and a Sonic School that formally trained new managers was established.